Digital Twin for Cisco and predictive maintenance

Revolutionising industrial simulation and 3D technical sales

The challenge: To demonstrate the value of predictive maintenance in complex industrial environments

For highly complex technological solutions such as predictive maintenance, 2D catalogues and traditional presentations are insufficient when it comes to conveying the true value to customers. Cisco needed an interactive demonstration tool that could simulate real-world plant scenarios and clearly display telemetry data and incidents relating to industrial machinery.

The main challenge lay in transferring the operation of a complex machine (the BIGLIA B750SM) and its multiple sensors to a platform accessible from anywhere. The aim was to enable both the sales team and potential customers to experience, in an immersive and real-time manner, how predictive analytics reduces downtime and optimises operational efficiency.

Cisco Systems

A world leader in telecommunications technology, networks and infrastructure, driving digital transformation across global sectors.

The solution: XR showroom and interactive 3D digital twin for real-time telemetry simulation

We have developed a cross-platform web platform (accessible via PC, mobile devices and VR devices) that recreates an industrial warehouse in 3D, featuring five interactive replicas of the BIGLIA B750SM model. The solution includes a detailed digital twin that accurately emulates the machine’s components, its integrated sensors and the data flows relevant to predictive simulation.

Through an interactive 360° interface, users can explore the machinery, view specific components and see how alerts and predictive maintenance messages are triggered based on simulated data. In addition, the Cisco team was trained to ensure effective sales demonstrations and to tailor the experience to different customer profiles.

100%

Cross-platform accessibility

-35%

Shortening the sales cycle

5

Simultaneous plant layouts

Gafas de realidad virtual Meta Quest 3
  • Detailed and immersive exploration of the industrial machine and its internal components from any angle
  • Real-time emulation of predictive maintenance messages based on sensor data collection
  • 3D visualisation of an industrial plant with multiple operational copies to demonstrate the scalability of the system
  • Training and knowledge transfer programme for Cisco’s sales team and experts

Key findings

The implementation of the 3D digital twin provided Cisco with an extremely powerful commercial and innovation tool, capable of capturing the attention of potential customers both at its demonstration centres (Cisco DTC) and at global events such as GITEX in Dubai. By transforming complex telemetry and sensor data into an intuitive visual representation, the platform made the technology easier to understand and accelerated the demonstration of return on investment in Industry 4.0 projects.

As well as enhancing the value of the ecosystem as a whole, the solution removed physical barriers by enabling remote interaction via a simple web link or VR devices. The staff training and knowledge transfer ensured that the Cisco team could deliver compelling demonstrations, positioning the brand as a pioneer in the development of sustainable, efficient and technologically advanced solutions.

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