Manage your customer information
Customer Relationship Management (CRM) Systems
What are Customer Relationship Management systems?
Customer Relationship Management (CRM) systems are advanced technological solutions that allow businesses to manage, analyze, and improve interactions with their customers at all touchpoints, from the first contact to long-term loyalty. These systems allow businesses to centralize key customer information, making it easier to make strategic decisions based on real-time, updated data.
The main goal of a CRM is to optimize the company-customer relationship, providing a more personalized and efficient service. Through this platform, businesses can automate repetitive and administrative tasks, saving time and resources. Additionally, a CRM can integrate different areas of the business, such as sales, marketing, customer service, and operations management, ensuring that the entire organization is aligned with the needs and expectations of the customer.
We Stand Out for Our Comprehensive and Collaborative Approach
At Innoarea Projects, we work alongside BMB Group with Microsoft Dynamics 365, one of the most advanced solutions in the market, that helps businesses optimize their operations, from lead generation to post-sales management. Our approach is not just about providing a tool but offering a completely tailored solution to meet each client’s specific needs, integrating every business area smoothly and efficiently.
Some of the clients who have already trusted Innoarea's products
Why implement a CRM system in your company?
Improve your relationship with customers
A CRM helps you have a 360° view of your customers, allowing you to personalize interactions and provide a closer, more effective service.
Automate processes
Optimize repetitive tasks such as sales follow-ups, contact management, and marketing campaigns, enabling your team to focus on what really matters: growing your business.
Data analysis and reporting
The CRM allows you to generate detailed reports on customer behavior, helping you make informed decisions based on real data.
Increased operational efficiency
By integrating all key business functions into a single platform, you improve collaboration across teams, reduce operational costs, and enhance productivity.
Why choose us?
- Multisector experience: We have worked with companies in technology, industry, healthcare, retail, and public administration.
- Business-aligned audits: We don’t just analyze technology, we also understand your activity and objectives.
- Strategic partners: We collaborate with experts from BMB Group, ensuring a comprehensive and up-to-date approach.
- Guaranteed confidentiality: All information shared will be handled under the strictest security protocols.
Business digitalization is not the future, it’s the present
Business digitalization is the process of integrating digital technologies into every aspect of a company to improve its performance and adaptability. Implementing digital solutions like CRM systems allows companies to transform their operations, optimize processes, and offer an enhanced experience to customers. At Innoarea Projects, we help you take the strategic step toward digitalization by implementing customized solutions that align with your business goals.
Our success stories
Immersive training for the Catholic University of Valencia
Training where Nursing students learn to treat ulcers in a simulated clinical environment, with realistic models and treatment flow.
VRProjectX for Vocational Training at Xabec
Virtual reality solution for Xabec that adapts its Projectxs methodology to immersive environments, accessible from PC or VR and connected to Moodle for real-time educational tracking.
AUC automates its document management at university scale
The American University in Cairo digitized and automated its administrative processes with Laserfiche, reducing processing times, eliminating paper, and improving the student experience. A model of digital transformation at the university level.
Gas tank simulation for Spirit Energy
Simulation for Spirit Energy that enhances technical training in gas tank maintenance, increasing safety and reducing operational errors.
Automation of key processes at AUB and LAU
We transformed donation management and student services at AUB and LAU using Laserfiche, enhancing efficiency, digitalization, and mobile experience.
Laser Hair Removal Training with Virtual Reality
Laser hair removal training through virtual reality, allowing students to practice in a safe and realistic environment, simulating treatments and improving skills without risks or high costs.
Cybersecurity Training for Arcshields
Immersive virtual reality training for Arcshields: empowers employees in cybersecurity and email threat detection.
Immersive Onboarding for Santalucía
Onboarding through a 360º virtual tour for Santalucía Seguros, accessible via virtual reality and web.
CAM-SmartTool 4.0
Application for managing information related to airworthiness and aircraft condition assessment, assisted by Artificial Intelligence and Augmented Reality.
