In a context where digitisation is no longer an option but a necessity, organisations face a common challenge: managing large volumes of information efficiently, securely and accessibly.
In this scenario, solutions such as Laserfiche have become a key ally in advancing towards intelligent document management and true process automation, enabling organisations to work in a more agile, orderly and sustainable manner. Below, we explain all the details.
What is Laserfiche?
Laserfiche is a document management and business process automation platform that enables organisations to centralise, organise, protect and automate their information digitally.
More than just a simple document repository, Laserfiche acts as an enterprise content management (ECM) system that connects documents, data and people in a single environment. Its approach combines document management, workflow automation and intelligent information capture, helping organisations optimise their internal processes and reduce their dependence on paper.
Laserfiche is suitable for both public and private organisations and is designed to grow alongside them, integrating with other corporate systems and adapting to different levels of complexity.
What is Laserfiche used for?
Laserfiche is used to digitise and automate the management of information and internal processes within an organisation. In practice, it enables:
- Centralise all documentation in a single, accessible and organised digital repository.
- Automate processes and workflows, such as approvals, validations, or internal procedures.
- Reduce time and errors associated with manual document management.
- Improve control, traceability, and information security.
- Facilitating access to the right information, at the right time, for the right people.
Thanks to these capabilities, Laserfiche becomes a key tool for driving operational efficiency, improving collaboration between teams and moving towards sustainable and scalable digital transformation.
How does Laserfiche work?
Laserfiche functions as a centralised platform where documents and data are captured, organised and managed digitally. Information can be incorporated into the system from multiple sources: scanned documents, digital files, electronic forms or integrations with other corporate systems.
Once inside the platform, Laserfiche allows you to classify information using metadata, apply automatic rules and activate workflows that manage tasks such as reviews, approvals or notifications. In this way, processes no longer depend on emails or manual actions and are guided by clear and traceable automations.
Furthermore, thanks to its low-code approach, Laserfiche allows processes and forms to be configured without the need for extensive technical development, making it easier for organisations to adapt the platform to their real needs and evolve their processes with agility.

Is Laserfiche secure?
Yes. Security is one of the fundamental pillars of Laserfiche. The platform is designed to ensure the protection, confidentiality and integrity of information, even in environments with high regulatory requirements.
Its main security measures include:
- Access control and permissions by user or role, ensuring that each person only accesses the information that corresponds to them.
- Full traceability and audits, allowing you to see who has accessed, modified or approved a document and when.
- Encryption of information and protection against unauthorised access.
- Regulatory compliance, particularly relevant in sectors such as public administration, legal, and financial.
These capabilities make Laserfiche a reliable solution for managing sensitive and critical information.
Key features of Laserfiche
Laserfiche ofrece un conjunto de funcionalidades que van mucho más allá del almacenamiento de documentos:Laserfiche offers a set of features that go far beyond document storage:
- Digital document management: archiving, classification and rapid retrieval of documents in a centralised repository.
- Workflow automation: design of automated processes for approvals, validations, and recurring tasks.
- Intelligent information capture: text recognition (OCR) and data extraction to reduce manual input.
- Electronic forms: creation of digital forms to collect information in a structured manner.
- Advanced search: locate documents by content, metadata, or custom criteria.
- Integration with other systems: connection with existing corporate tools for a unified digital ecosystem.
Thanks to this set of features, Laserfiche is positioned as a key platform for optimising processes, improving productivity and facilitating the digital transformation of organisations.
What are the benefits of using Laserfiche?
The implementation of Laserfiche brings tangible benefits in both the short and long term, directly impacting efficiency, organisation and decision-making within organisations.
Its main benefits include:
- Greater operational efficiency: process automation reduces manual tasks, management time and unnecessary duplication.
- Cost savings: less paper, less printing, less physical storage and fewer administrative errors.
- Better control and traceability: every document and process is recorded, facilitating audits and information tracking.
- Fast, secure access to information: teams find what they need in seconds, from any authorised location.
- Scalability and flexibility: Laserfiche adapts to the growth of the organisation and the evolution of its processes.
- Driving digital transformation: facilitating the transition from traditional models to more agile and sustainable digital environments.
Laserfiche use cases by sector
Public administrations
In the public sector, Laserfiche helps modernise administrative management by digitising files and automating internal procedures. It improves transparency, reduces processing times and ensures regulatory compliance, while facilitating access to information for public employees.
Private companies and corporations
In businesses and large corporations, Laserfiche is used to optimise internal processes such as contract management, human resources, finance and purchasing. Workflow automation improves productivity, reduces errors and allows teams to focus on tasks of greater strategic value.
Education and universities
In the field of education, Laserfiche facilitates the management of academic records, administrative documentation and internal processes. Universities and educational centres can centralise information, streamline procedures and improve communication between departments, while ensuring data security at all times.
At Innoarea, we have accompanied various institutions on this journey. For example, in the ccase of AUB and LAU, we optimised internal flows and administrative processes, while at AUC, we helped to centralise and organise all academic documentation, improving the efficiency and traceability of processes.
Legal and financial sector
In sectors where information is particularly sensitive, such as legal and financial, Laserfiche enables comprehensive control of documents and processes. Traceability, advanced permissions and automated approval workflows help comply with strict regulations and reduce operational risks.
Why implement Laserfiche with a specialised partner?
Implementing a platform such as Laserfiche is not just about digitising documents, but about transforming the way an organisation manages its information and processes. For this transformation to be effective, it is essential to have a specialised partner who combines knowledge of the technology with an understanding of the real needs of the business.
En Innoarea acompañamos a las organizaciones en todo el proceso: desde el análisis inicial de flujos y objetivos, hasta la implantación, personalización, integración y soporte continuo. Nuestro enfoque garantiza que Laserfiche se adapte a cada organización, optimizando procesos y aportando valor desde el primer día.
If you would like to discover how Laserfiche can improve efficiency, security and productivity in your organisation, contact us. We will be delighted to analyse your case and help you move forward with your digital transformation.