{"id":6445,"date":"2025-06-19T12:21:22","date_gmt":"2025-06-19T10:21:22","guid":{"rendered":"https:\/\/innoarea.com\/?post_type=proyectos&#038;p=6445"},"modified":"2025-06-19T12:22:24","modified_gmt":"2025-06-19T10:22:24","slug":"aub-lau-automation","status":"publish","type":"proyectos","link":"https:\/\/innoarea.com\/en\/portfolio\/aub-lau-automation\/","title":{"rendered":"Automation of key processes at AUB and LAU"},"content":{"rendered":"<div class=\"gb-container gb-container-e447b76c project\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-190c0f82 wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"gb-grid-column gb-grid-column-04f06b0d\"><div class=\"gb-container gb-container-04f06b0d\">\n\n<h2 class=\"wp-block-heading\">The challenge: Managing growing donations and administrative services<\/h2>\n\n\n\n<p><a href=\"https:\/\/www.aub.edu.lb\/\" target=\"_blank\" rel=\"noreferrer noopener\">The American University of Beirut (AUB)<\/a> faced a major challenge as it launched a $650 million fundraising campaign over five years: efficiently managing thousands of donations and their documentation. At the same time, the <a href=\"https:\/\/www.lau.edu.lb\/\" target=\"_blank\" rel=\"noreferrer noopener\">Lebanese American University (LAU)<\/a> aimed to modernize its academic and administrative services in response to the expectations of increasingly digital-native students.<\/p>\n\n\n\n<p>Both institutions shared the need to improve efficiency, transparency, and sustainability in their internal processes, replacing manual tasks, disconnected systems, and excessive paper use that limited scalability and user experience.<\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-8ce5a350\"><div class=\"gb-container gb-container-8ce5a350\">\n\n<h2 class=\"wp-block-heading\">AUB and LAU<\/h2>\n\n\n\n<p>AUB and LAU are two of Lebanon\u2019s leading private universities, known for their academic excellence and commitment to educational and administrative innovation.<\/p>\n\n\n<div class=\"gb-container gb-container-306d15bf recuadro_tag\">\n\n<p><a href=\"https:\/\/innoarea.com\/en\/education\/\" target=\"_blank\" rel=\"noreferrer noopener\">Education<\/a><\/p>\n\n<\/div>\n\n\n<figure class=\"gb-block-image gb-block-image-58537e59\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"150\" class=\"gb-image gb-image-58537e59\" src=\"https:\/\/innoarea.com\/files\/logo_aub.png\" alt=\"Logo de cliente AUB\" title=\"logo_aub\" srcset=\"https:\/\/innoarea.com\/files\/logo_aub.png 500w, https:\/\/innoarea.com\/files\/logo_aub-300x90.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n\n\n<figure class=\"gb-block-image gb-block-image-3f121ad6\"><img loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"150\" class=\"gb-image gb-image-3f121ad6\" src=\"https:\/\/innoarea.com\/files\/logo_lau.png\" alt=\"Logo de cliente LAU\" title=\"logo_lau\" srcset=\"https:\/\/innoarea.com\/files\/logo_lau.png 500w, https:\/\/innoarea.com\/files\/logo_lau-300x90.png 300w\" sizes=\"auto, (max-width: 500px) 100vw, 500px\" \/><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n<div class=\"gb-container gb-container-653e61cb wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"gb-grid-wrapper gb-grid-wrapper-8939dc0b\">\n<div class=\"gb-grid-column gb-grid-column-e2e09362\"><div class=\"gb-container gb-container-e2e09362\">\n\n<figure class=\"gb-block-image gb-block-image-d27b8c5c\"><img loading=\"lazy\" decoding=\"async\" width=\"1247\" height=\"1247\" class=\"gb-image gb-image-d27b8c5c image-BN\" src=\"https:\/\/innoarea.com\/files\/testimonio_lau.png\" alt=\"\" title=\"testimonio_lau\" srcset=\"https:\/\/innoarea.com\/files\/testimonio_lau.png 1247w, https:\/\/innoarea.com\/files\/testimonio_lau-300x300.png 300w, https:\/\/innoarea.com\/files\/testimonio_lau-1060x1060.png 1060w, https:\/\/innoarea.com\/files\/testimonio_lau-150x150.png 150w, https:\/\/innoarea.com\/files\/testimonio_lau-768x768.png 768w\" sizes=\"auto, (max-width: 1247px) 100vw, 1247px\" \/><\/figure>\n\n\n\n<p class=\"has-medium-font-size\" style=\"font-style:normal;font-weight:800\">Camille Abou-Nasr<br><strong>Assistant Vice President for Information Technology<\/strong><\/p>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-4db4fcdb\"><div class=\"gb-container gb-container-4db4fcdb\">\n\n<figure class=\"gb-block-image gb-block-image-80b24bbd\"><img decoding=\"async\" class=\"gb-image gb-image-80b24bbd\" src=\"https:\/\/innoarea.com\/files\/ico-comillas.svg\" alt=\"\"\/><\/figure>\n\n\n\n<p>Before implementing Laserfiche, students had to submit dozens of paper documents when applying, resulting in cumbersome processes and the risk of lost paperwork. Today, thanks to automation, they can complete and submit forms online from their mobile devices and receive responses quickly. We\u2019ve reduced processing times from weeks to hours, cut down on paper usage, and achieved a true digital transformation focused on mobility and sustainability.<\/p>\n\n\n\n<p><\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n<\/div><\/div>\n<\/div>\n<\/div>\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-a2e2c3b9 wp-embed-aspect-16-9 wp-has-aspect-ratio\">\n<div class=\"gb-grid-column gb-grid-column-e6dd4c18\"><div class=\"gb-container gb-container-e6dd4c18\">\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe loading=\"lazy\" title=\"Laserfiche Customer Story: Lebanese American University\" width=\"1200\" height=\"675\" src=\"https:\/\/www.youtube.com\/embed\/-xS1TvfzTT0?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-1473664f\"><div class=\"gb-container gb-container-1473664f\">\n\n<figure class=\"gb-block-image gb-block-image-e49505ca\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"538\" class=\"gb-image gb-image-e49505ca\" src=\"https:\/\/innoarea.com\/files\/LAU_campus.jpg\" alt=\"\" title=\"LAU_campus\" srcset=\"https:\/\/innoarea.com\/files\/LAU_campus.jpg 1024w, https:\/\/innoarea.com\/files\/LAU_campus-300x158.jpg 300w, https:\/\/innoarea.com\/files\/LAU_campus-768x404.jpg 768w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<\/div><\/div>\n<\/div>\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading wp-embed-aspect-16-9 wp-has-aspect-ratio\">The solution: Document automation and mobile-first digital services<\/h2>\n\n\n<div class=\"gb-container gb-container-25bcf579 wp-embed-aspect-16-9 wp-has-aspect-ratio recuadro_tag\">\n\n<p><a href=\"https:\/\/innoarea.com\/en\/business-digitalization\/\" target=\"_blank\" rel=\"noreferrer noopener\">Digitalization<\/a><\/p>\n\n<\/div>\n\n\n<p>For the American University of Beirut (AUB), we implemented Laserfiche in partnership with <a href=\"https:\/\/bmbgroup.com\/eu-en\/\" target=\"_blank\" rel=\"noreferrer noopener\">BMB Group<\/a>, our strategic partner in the region, to fully automate the process of receiving, recognizing, and recording donations. This transformation significantly reduced processing times, improved accuracy in document management, and freed up staff from repetitive tasks\u2014allowing them to focus on higher-value strategic activities.<\/p>\n\n\n\n<p>In the case of the Lebanese American University (LAU), we deployed a solution based on intelligent electronic forms integrated with their existing systems, such as Banner and SharePoint. This implementation, also carried out in collaboration with BMB Group, digitized key processes like transcript and academic record requests, and expanded to areas such as Student Development, Legal, and Facilities Management. Students can now complete procedures from any device, with automated approvals, full traceability, and a user experience fully aligned with their digital lifestyle.<\/p>\n\n\n\n<div style=\"height:10px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n\n<div style=\"display: flex; flex-wrap: wrap; justify-content: space-around; align-items: flex-start; padding: 30px 20px; border: 1px solid black; border-radius: 15px; margin: 20px auto; font-family: Montserrat, sans-serif; box-sizing: border-box;\">\r\n  \r\n  <div style=\"flex: 1 1 200px; padding: 10px 15px; box-sizing: border-box; margin-bottom: 20px; min-width: 200px;\">\r\n    <div style=\"font-size: 4.5rem; font-weight: bold; line-height: 1.1; margin-bottom: 10px;\">-75%<\/div><br\/>    <p style=\"font-size: 0.95rem; line-height: 1.4; margin: 0;\">Reduction in paper use and physical storage<\/p><br\/>  <\/div><br\/>  <br\/>  <div style=\"flex: 1 1 200px; padding: 10px 15px; box-sizing: border-box; margin-bottom: 20px; min-width: 200px;\">\r\n    <div style=\"font-size: 4.5rem; font-weight: bold; line-height: 1.1; margin-bottom: 10px;\">\u00d75<\/div><br\/>    <p style=\"font-size: 0.95rem; line-height: 1.4; margin: 0;\">Faster donation processing (from 10 to 2 days)<\/p><br\/>  <\/div><br\/>  <br\/>  <div style=\"flex: 1 1 200px; padding: 10px 15px; box-sizing: border-box; margin-bottom: 20px; min-width: 200px;\">\r\n    <div style=\"font-size: 4.5rem; font-weight: bold; line-height: 1.1; margin-bottom: 10px;\">$30K<\/div><br\/>    <p style=\"font-size: 0.95rem; line-height: 1.4; margin: 0;\">Estimated annual savings in administrative resources<\/p><br\/>  <\/div><br\/><br\/><\/div><br\/>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-2 is-cropped wp-embed-aspect-16-9 wp-has-aspect-ratio wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" data-id=\"6453\" src=\"https:\/\/innoarea.com\/files\/LAU_campus_2.jpg\" alt=\"\" class=\"wp-image-6453\" srcset=\"https:\/\/innoarea.com\/files\/LAU_campus_2.jpg 800w, https:\/\/innoarea.com\/files\/LAU_campus_2-300x200.jpg 300w, https:\/\/innoarea.com\/files\/LAU_campus_2-768x512.jpg 768w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"612\" height=\"406\" data-id=\"6449\" src=\"https:\/\/innoarea.com\/files\/AUB_campus.jpg\" alt=\"\" class=\"wp-image-6449\" srcset=\"https:\/\/innoarea.com\/files\/AUB_campus.jpg 612w, https:\/\/innoarea.com\/files\/AUB_campus-300x199.jpg 300w\" sizes=\"auto, (max-width: 612px) 100vw, 612px\" \/><\/figure>\n<\/figure>\n\n\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n\n<div class=\"gb-grid-wrapper gb-grid-wrapper-269705af\">\n<div class=\"gb-grid-column gb-grid-column-e720998c\"><div class=\"gb-container gb-container-e720998c\">\n\n<figure class=\"gb-block-image gb-block-image-71a26aab\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"236\" class=\"gb-image gb-image-71a26aab\" src=\"https:\/\/innoarea.com\/files\/\/icono-digitalizacion-300x236.png\" alt=\"\" title=\"icono-digitalizacion\" srcset=\"https:\/\/innoarea.com\/files\/icono-digitalizacion-300x236.png 300w, https:\/\/innoarea.com\/files\/icono-digitalizacion-768x603.png 768w, https:\/\/innoarea.com\/files\/icono-digitalizacion.png 1024w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/figure>\n\n<\/div><\/div>\n\n<div class=\"gb-grid-column gb-grid-column-90254c83\"><div class=\"gb-container gb-container-90254c83\">\n\n<ul class=\"wp-block-list\">\n<li><strong>Laserfiche<\/strong> as the central cloud-based platform for automation and document management<\/li>\n\n\n\n<li><strong>Seamless integration<\/strong> with institutional systems like Banner and SharePoint<\/li>\n\n\n\n<li><strong>Smart digital forms<\/strong> for academic and administrative requests<\/li>\n\n\n\n<li><strong>Automated workflows<\/strong> with approvals, tracking, and full traceability<\/li>\n<\/ul>\n\n<\/div><\/div>\n<\/div>\n\n<div class=\"gb-container gb-container-98e9aaaa\">\n\n<div style=\"height:35px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key results<\/strong><\/h2>\n\n\n\n<p>Thanks to Laserfiche, AUB and LAU underwent a profound digital transformation. At AUB, the automation of the donation cycle not only reduced costs and processing time, but also enhanced the security and traceability of each contribution\u2014enabling the university to focus on its strategic fundraising goals.<\/p>\n\n\n\n<p>At LAU, students now enjoy a much faster and more intuitive experience. Administrative processes are accessible, efficient, and sustainable. Digitalization has improved operational efficiency and laid the foundation for a more connected, modern, and user-focused institution.<\/p>\n\n<\/div>\n\n\n<div style=\"height:30px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-embed-aspect-16-9 wp-has-aspect-ratio\"><\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>We transformed donation management and student services at AUB and LAU using Laserfiche, enhancing efficiency, digitalization, and mobile experience.<\/p>\n","protected":false},"featured_media":6454,"menu_order":51,"template":"","sector":[90],"categorias":[89],"class_list":["post-6445","proyectos","type-proyectos","status-publish","has-post-thumbnail","hentry","sector-education-en","categorias-portfolio-tech","infinite-scroll-item"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Automation of key processes at AUB and LAU &#8211; Innoarea Projects<\/title>\n<meta name=\"description\" content=\"Digitalization of key processes at AUB and LAU with Laserfiche to optimize donations, student services, and reduce paper usage.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/innoarea.com\/en\/projects\/aub-lau-automation\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Automation of key processes at AUB and LAU &#8211; 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